A new customer signed with us last Friday. We were already on a call with them, so we popped into Flipturn and configured their org on the spot.
About five minutes to create the organization, add the sites, add the chargers, set up power management, and invite their team to start using the platform.
Why fast onboarding matters
In an industry where deployments take months, getting a customer live in minutes changes the dynamic. Real-time monitoring, charging session visibility, and power management are all active from the moment they log in. One partner told us, "the pace we're moving at is like 20x faster than probably anyone else they were considering."
The easier it is to get started, the faster customers can validate that Flipturn actually solves their problem. The pattern is consistent: customers who get onboarded quickly are also the ones who adopt more features and expand to additional sites faster. When you can stand up a site in five minutes, scaling to hundreds of sites is a logistics problem, not a technical bottleneck.
What makes it possible
Fast onboarding is the output of a few specific design decisions. Standardized OCPP integration means Flipturn works with any compliant charger out of the box, with no per-vendor engineering required. Configuration workflows don't depend on our engineers; the customer can do them. Sensible defaults handle 90% of the setup before any customization.
First impressions matter
When a customer's first experience with the product is "wait, that's it?", you've set the tone for the rest of the relationship. The customers we hear from most often spent months trying to get onboarded with another platform first. Having them live in under an hour, with chargers reporting, energy management active, and team members invited, is one of the parts of this job that stays fun.
If you want to see what five-minute onboarding looks like, book a call.
About Flipturn
Flipturn is a leading EV charging management platform, helping organizations maximize charger uptime, process charging payments, and scale operations efficiently. Backed by leading investors including CRV and Accel, Flipturn serves Fortune 500 companies, commercial property owners, and major fleet operators across North America.
