EV charger monitoring software
Stay ahead of every charger issue.
Flipturn's EV charger monitoring software gives operators real-time visibility into charger status, session activity, fault detection, and maintenance history across every site. Track uptime, investigate issues, and access the operational data needed to run charging infrastructure at scale.
Remote EV charger monitoring and management
Flipturn’s remote EV charger monitoring tracks every charger’s status, charging activity, and power draw in real time. When something goes wrong, Flipturn surfaces it immediately and gives your team the tools to act.
Real-time charger status
See every port across every site at a glance, including its charging status, current power draw, session SoC, estimated completion time, and recent error count.
Diagnostics timeline
View time-series diagnostics showing connectivity, uptime, errors, sessions, and maintenance over any selected period. Spot patterns, correlate incidents, and perform root cause investigation.
OCPP log access
Full OCPP message-level logs are available per charger, with full payload visible. Useful for vendor escalations, firmware debugging, and compliance documentation.
Automated alerts
Flipturn can notify your team proactively by email and SMS for issues like fault detection, connectivity loss, and session anomalies.
Remote charger control and configuration
Reboot chargers, clear faults, start and stop sessions, and push configuration changes without a site visit.
Firmware updates and management
Deploy firmware updates to chargers from the dashboard. Updates are tracked by device with version history visible per charger.
“Flipturn gives us the control and flexibility we need to keep our chargers running smoothly and available when we need them. It’s a night-and-day difference to our previous EV charger management setup.”
General Manager at Audi Marin
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EV charger uptime, fault management, and maintenance tracking
Flipturn detects, categorizes, and routes every fault automatically. Recoverable errors resolve without intervention; when action is needed, the right person is notified with full context. Maintenance events are logged per charger, excluded from uptime calculations, and tracked with timestamps.
Charger error categorization
Errors are categorized by operational impact: session-ending, session-preventing, or lower-severity. Each error surfaces the raw OCPP code alongside the vendor-specific code, with the session context needed to act.
Role-based alert routing
Configure alert rules by fault type, charger group, or site. Routing is role-based, so maintenance staff, site managers, and administrators each receive only what is relevant. Every alert delivery is logged per error for audit purposes.
Maintenance tracking
Log planned and unplanned maintenance events per charger with timestapms, operator, and notes. Maintenance events can be excluded from uptime calculations and won’t trigger false alerts.
EV charging reporting and network analytics
Flipturn's EV charging analytics give operators the reporting they need to reduce charger downtime, increase ROI on charging infrastructure, and make intelligent hardware decisions.
Charger health report
Per-charger uptime, connectivity, utilization, and energy delivered over any time window. Chargers outside expected thresholds are visually flagged for fast identification across large networks.
Session and utilization reporting
Full session history with energy, vehicle, and stop reason per charge event. Filterable and exportable for billing reconciliation, cost allocation, and driver reporting.
Energy consumption reporting
Site-level and charger-level energy data with demand profiles and kWh totals. Feeds directly into utility reporting, LCFS documentation, and ESG tracking.
Error trend analysis
Network-wide error summary over time, broken down by category and charger. Identify recurring fault patterns and flag problem hardware models across your fleet.
Multi-site EV charging management
Flipturn's multi-site EV charging management gives operators a unified view across their entire portfolio, with the controls to apply consistent policy at the network, site, or charger group level.
Centralized dashboard and reporting
All sites, chargers, and sessions are visible from one interface, with unified, filterable reports for energy consumption, activity, charger health, and revenue.
Site-level and group-level controls
Each site operates under its own power limits, pricing rules, and alert thresholds. Changes at one location take effect immediately without touching other sites.
Role-based access
Assign permissions to site managers, maintenance staff, finance teams, and executives. Each user sees and controls only what their role requires.
“The clarity of data Flipturn provides makes my job easier and gives our fleet operators the visibility they need to manage their assets and utility costs.”
Operations Manager at Transvolt
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AI-powered operations monitoring
Flip, Flipturn's AI operations agent, monitors your charging network 24/7, analyzes OCPP logs and error patterns, and delivers a daily summary of what needs your attention. Most operators go from reactive troubleshooting to knowing about issues before they affect drivers.
Fleet operations monitoring
For fleet and transit operators, Flipturn extends charger monitoring to vehicle-level readiness: which vehicles are connected, charging, and on track for departure. Flipturn also supports full depot management, departure scheduling, and telematics integrations.
Frequently asked questions
What tools does Flipturn provide for EV charger operations and maintenance?
Flipturn gives operators remote diagnostics, fault categorization, firmware management, maintenance logging, and real-time alerts from a single dashboard. Planned maintenance periods are tracked per charger and excluded from uptime calculations, so O&M activity doesn't skew reliability metrics.
How quickly can my team get visibility into a charger issue when it occurs?
Flipturn detects faults automatically and sends real-time alerts with diagnostic context, including the OCPP error code, fault severity, and a direct link to the full message log. Your team can identify and begin addressing an issue without logging into the dashboard to find it.
Can I monitor chargers across multiple sites from one dashboard?
Yes. Flipturn provides a unified view across all sites, with the ability to drill into individual locations, charger groups, or specific ports.
How quickly can energy management be deployed on existing infrastructure?
Flipturn connects to existing OCPP-compliant chargers without hardware replacement. Configuration of site power limits, schedules, and rate structures is handled through the dashboard. Most sites are fully configured within a single setup session.
How does Flipturn handle charger faults?
Faults are detected and categorized automatically by operational impact: errors that ended a session, errors that prevented a session from starting, and lower-severity events. Each fault is logged with its OCPP error code, vendor code, and a link to the full OCPP message log for root cause investigation.
Can monitoring data be exported or integrated with other systems?
Yes. Flipturn provides access to session records, fault logs, and utilization data via its REST API. Operators can pull data into existing reporting tools, fleet management systems, or BI platforms without manual exports.