Transform your operations with Flip AI

Flip AI watches every vehicle and charger, catches problems early, and handles the routine fixes.

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Route updated

Inspection.pdf

Ticket #1304 Submitted

Battery at 18%

Truck A-105

32%

Delayed 2h 4m

Glendale → Union Station

Truck EV-4010

EV-4010

Maintenance
Depot 45 Broadway
82%

Billy

Did the maintenance team come to replace EV-4010’s parts?

Anna

Not sure, haven’t heard from the shift lead yet

John

The repairs were completed this morning.

Charger 12 - Iriving Pl

Charger 12
Faulted

Matt

Charger is faulted. Going to try a reset

Jess

Charger is back online. Can someone on-site reconnect?

“Cable is broken.
Need replacement parts.”

Fwd: AM Shift Report

Ticket #1298 Submitted

Warranty.pdf

Error 02385 (UnknownReason)

Driver Manager

45m

Thinking...
Flip AI

Flip AI

New chat

Automations

Activity

Activity feed

StatusAssetToday
Asset
Issue
Truck A-105Glendale → Union Station
Delayed 2h 4m
EV-4010Depot 45 Broadway
Maintenance required
Thinking...
Charger 12Site Irving Pl
Charger is faulted
Thinking...
AM Shift ReportSite 764 Washington
New issues logged
Thinking...
Charger 03Site 670 Grant
Error 02385 (Unknown reason)
Thinking...
New ticket#289
Cable is broken. Need new parts.
Thinking...
Flip AI activity feed listing fleet issues, each resolved by an agent
Logo of Flipturn customer Swift Transportation
Logo of Flipturn customer 4 Gen Logistics
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Einride logo
Logo of Flipturn customer Republic Services
Logo of Flipturn customer Purolator
Logo of Flipturn customer Zeem
Spokane Transit logo
Logo of Flipturn customer Loblaws
Logo of Flipturn customer Swift Transportation
Logo of Flipturn customer 4 Gen Logistics
Logo of Flipturn partner ABM
Logo of Flipturn customer Republic Services
Einride logo
Logo of Flipturn customer Purolator
Logo of Flipturn customer Zeem
Spokane Transit logo
Logo of Flipturn customer Loblaws

Trusted by the fleets scaling fastest

Every deployment is set up hands-on with your team and tuned to the way your sites already run today.

Resolve operational issues before they bite

Flip AI monitors your systems 24/7, flags what needs you, and handles what doesn't. Protect uptime, drive utilization, and extend the life of the assets you've already invested in.

Faulted charger recovery - 1:49AM PT

Charger 25

Charger 25

Faulted Site 670 Grant EV-4010
Charger 25 telemetry — charging sessions, status, and errors over the last day
Checking charger status...

Charger 25 at Site 670 Grant is showing Faulted and the charger is online, so a soft reset is warranted.

Sending soft reset command...

The charger is still Faulted after ~6 minutes. Escalating to onsite staff.

Texting shift lead...

To:

Brett (PM shift lead)

Message:

Faulted alert: Charger 25 - Site 670 Grant has been faulted for over 5 minutes and should be reset.

View charger here: https://getflipturn.com/charger-25

Analyzing past logs...

The charger has been faulted for over 197 minutes. There might be a hardware or physical issue with the charger.

Escalate the issue and open a ticket?

Creating ticket...

Ticket #8041 - Charger 25 faulted

Charger 25 Site 670 Grant has been faulted since July 26, 1:49 AM and has not recovered.

Flip AI recovering a faulted charger: status checked, soft reset sent, then escalated to the shift lead by text

Flipturn

Flip AI

How can I help?

Ask Flip anything...

Troubleshooting steps
Escalation protocol
Add file
Flip AI updating an automation from uploaded documentation, ready to publish

Turn institutional knowledge into infrastructure

Hand Flip AI your runbooks, escalation paths, and shift schedules. It executes your playbook, on every site and every shift, to deliver consistently optimized operations.

Works across the systems you already use

Chargers, telematics, ticketing, email, and text. Flip AI unifies your operations and reaches your team where they already work.

Central Flip AI logo surrounded by 22 company logos including Siemens, Salesforce, Samsung, Slack, Zapier, and Samsara.

Built for enterprise

From granular access controls to full auditability, every action is traceable, explainable, and aligned to your policies.

Logos of compliance standards: OCPP, OpenAPI, AICPA SOC, and PCI on a black background.

Frequently asked questions

What is Flip AI?

Flip AI is Flipturn's agentic operations platform for EV charging and fleet assets. It watches every vehicle and charger in your operation, catches problems early, and handles the routine fixes. Operators ask Flip questions in plain language, build automations that run without anyone watching, and give Flip context it retrieves later. Anything connected to Flipturn is available to Flip.

How do Flip automations work?

An automation is a trigger plus a series of actions that can wait on conditions between steps. You create one by describing it in chat, for example "every time a vehicle gets stuck in preparing, run a remote start." Flip confirms the logic with you before it saves. Three trigger types are supported: a schedule, a condition being met, and a one-time event.

How does Flip AI learn how our operation runs?

You hand it your runbooks, escalation paths, and shift schedules, and it executes that playbook on every site and every shift. Your team also gets a Flip email address. Forward or copy Flip on anything, and it files that against the right charger, vehicle, or site by matching identifiers in the message. Warranty documents, OEM ticket threads, shift notes, incident reports. Flip retrieves them later in chat and inside automation runs.

How do we stay in control of what Flip AI does?

Flip AI does not act without your sign-off on the automation, and every run is logged. The audit trail records what Flip did and when, and asset history distinguishes an action Flip took from one a person took. Automation runs can be stopped mid-flight. Certain tools are blocked from running inside automations at all.

Can Flip AI build custom reports?

Yes. Describe the report you want and Flip builds it, then runs it on a schedule or on demand. Zeem Solutions uses this to audit odometer readings against charging sessions at every shift change, which returned roughly two days a month to its team and holds odometer accuracy at 99.5%. Bespoke reporting for leadership, customers, and internal review, without hand-built spreadsheets.