Never miss an
EV charging issue again

Monitor EV charging 24/7, identify issues early, and increase uptime with Flip, your AI charging operations agent.

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Charger health recap

3 new issues ⋅ Fri, Jan 9

Trusted by top businesses
and electric fleets

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"This translates charger messages into English and puts it in one update I can review in 5 minutes. We’re dedicating staff to solve the vehicle/charger interoperability issues Flip has highlighted."

Headshot photo of Christian Bigger

Christian Bigger

Zero-Emission Fleet & Facilities Manager

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"Flipturn's AI report is my go-to in the morning to see what I'm walking into. It's helped us identify and fix power module issues to keep chargers operational."

Roger Alvarez

Director of Depot Operations

"I appreciate seeing these emails daily, it provides me a good snapshot of charger health, pinpoints issues, and helps me ensure all chargers are operational."

Ajay Saini

Supervisor, Transport Maintenance

The AI agent built to cut
through the noise

Flip analyzes thousands of OCPP logs, charging sessions, and error codes to pinpoint your operation’s most important issues.

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Key trends

Flip reports data over time so you get the full picture of your charging operations.

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All charger issues, one email

Flip monitors your charging 24/7, spots issues, and tracks them until resolution.

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Recommended actions

Flip is trained on common OEM manuals and insights from industry experts.

Charger health recap

ACME Charging  ⋅  Mon, Jan 5  ⋅  3 new issues

Good morning,

Here's how your chargers performed from Jan 4, 7:00am to Jan 5, 7:00am PT.

  • 304 charging sessions across 24 chargers
  • 97.7% overall uptime, improved from 96.4% yesterday
  • 77 total errors, increased 67 from yesterday
  • Current charging port status: 24  operational, 4 out of service, 5 offline
– Flip
Long Beach
15 operational, 1 out of service, 0 offline
⚠️ New issues:
  • Charger 2: 17 "CHARGER_ENGINE_OFFLINE" errors occurring in two clusters (2:31pm PT Jan 4 and 6:41am PT Jan 5), totaling approximately 53 minutes of faulted status. Port recovered and is now available. Uptime: 96.3%.
Chula Vista
6 operational, 1 out of service, 2 offline
✅ Resolved issues:
  • Charger 15 had vehicle protocol errors but continued successful charging sessions afterwards.
  • All errors during the reporting period were vehicle related. All affected chargers continued to have successful charging sessions after the errors occurred.
Ontario
3 operational, 2 out of service, 3 offline
🔄 Ongoing issues:
  • Charger 6: Faulted since Dec 31 at 9:10pm PT due to excessive temperature in the CCS charging cable (vendor error F503: DC_CCS_OVERTEMP). This has been out of service for 6 days.
  • Recommended action: Reset the charger on-site and contact ACME Electronics support if the issue persists.

Flip is available on all plans. Existing customer? 

Book a demo

01

Customized to your operations

Train Flip to focus on what’s most important to you and align with your existing processes.

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Secure and private

Your data is never used by us or partners to train AI models, and AI functionality is fully opt-in.

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Go from reactive to proactive

Flip detects problems early so you can fix them before they impact your operations.