“Flipturn has given me power with their product. The features allow me to take full control of our zero-emission infrastructure, making it much easier to manage my day to day and ensure STA buses and chargers are operational. We refused to settle for a ‘good enough’ solution. STA was determined to find the very best CMS provider in the industry, and we found Flipturn.”
Zero Emission Fleet & Facilities Transition Manager at Spokane Transit
Why STA chose Flipturn
STA originally relied on a common transit charging software provider but switched to Flipturn to get the customization, tools, visibility, and support they needed to scale.
Key differentiators:
- Reliable power management: STA has Time-of-Use charges as part of their rate structure from the local utility. Flipturn dynamic power management optimizes their charging schedules to ensure buses meet their route needs at the lowest cost.
- Stop-at-SOC charging: Flipturn’s ability to automatically stop charging at a set state-of-charge (SOC) has become a critical feature for STA’s maintenance team, eliminating unnecessary charging and promoting battery life.
- Deep diagnostics: Abnormal charging behavior was once a major issue for STA. This is now solved with Flipturn’s fine-grained control and alerts.
- Priority charging: Flipturn gives STA the ability to set priority chargers so operations can shift when needed and avoid impacts to service.
- UI that works for operators: Clear dashboards, alerts, and error customization empower STA’s team to quickly interpret and act on issues.
- A partner, not just a vendor: Flipturn’s product team collaborates closely with STA, taking their feedback into account when developing features that address transit fleets’ real operational needs.
Results that speak for themselves
Harbinger chose Flipturn’s QR code charger access system for its simplicity and speed compared to traditional RFID or app-based solutions. With Flipturn, drivers scan a QR code and begin charging using a phone number or email, eliminating the need for physical cards, app downloads, or user accounts.
This gives Harbinger immediate visibility into who is charging and allows quick communication when it is time to move a vehicle. The result is a seamless system that scales easily as new employees join.
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