For fleets, vehicle and equipment uptime is the #1 priority. If a charger is down or performing poorly, that might result in a vehicle not being charged and ready to go on time.
At Flipturn, we help fleets identify issues with their chargers, before they impact operations. That’s why we built the Charger Health Report to provide fleet managers with actionable insights on their chargers' health and performance.
Measuring the reliability of EV chargers is more complex than simply recording when the charger reports a Faulted status. For example, a charger can fail to initiate charging, but still report an Available status. Or, a charger can be disconnected from the internet, but still successfully initiate charging.
Flipturn’s Charger Health Report provides a holistic picture of your EV charger health with a few different KPIs:
The Charger Health Report allows filtering data by site and date range, so users can view how overall charger health shifts from week to week or differs between sites.
Fliptun’s Charger Health Report lets you easily spot underperforming chargers. When certain charger health KPIs are unhealthy, they are highlighted in yellow or red, depending on severity. The report can be sorted on any column, letting you inspect which chargers have the worst uptime, connectivity, utilization, or error rate.
If a charger appears unhealthy, Flipturn provides tools for digging into the specific errors being sent by the charger, as well as some OEM-provided diagnostics information, to make troubleshooting easier and speed charger maintenance. We’re also able to work closely with your maintenance provider to make sure that they have access to the data they need to resolve any on-site issues quickly.
If you’re interested in learning more about how Flipturn helps keep charger uptime high, or how we collaborate with our O&M partners, please reach out!