At Flipturn, we often work with EV charging veterans with years of experience in the industry. Many users prefer a graphical display of the most important charger status and health information; some of our more technical users asked for direct access to the raw logs that Flipturn receives from chargers via OCPP.
What is OCPP?
OCPP is the protocol that allows two-way communication between a charge point and a software management system like Flipturn. It is what lets Flipturn connect to any charger regardless of hardware vendor, sending and receiving information about charging sessions, energy throughput, and errors.
When charge points experience errors, they report error codes and details via OCPP. Flipturn surfaces error messages through charger monitoring alerts and charger statuses, but technical users may also want unrestricted access to the OCPP message log to analyze and resolve the underlying issue remotely.
Open access to OCPP logs
With Flipturn's OCPP message log interface, users can drill into the details and find raw vendor error codes.
Flipturn extracts the critical pieces from each message into a more consumable view. Customers can also see the raw payload if they choose.
Download via CSV or JSON
Flipturn lets customers export critical data out of the platform. OCPP logs can be exported via CSV or JSON. Operations and maintenance providers often ask for the raw OCPP logs first to see whether they can resolve a charger issue remotely before traveling on site. Quick log export speeds up issue resolution and maximizes charger uptime.
View current charger configuration
Flipturn also offers full visibility into all OCPP charger configuration fields, which helps with remote maintenance and troubleshooting.
About Flipturn
Flipturn is a leading charging management solution for fleets. The platform combines energy management to minimize utility costs, charger monitoring to improve uptime and issue resolution speed, and fleet charging management for cost per mile and range insights. Book a demo to see Flipturn's OCPP log access and the rest of the platform.
